Oh, I feel for Matt! I have worked for lads and ladies like Rick. I think of Mark Twain and his memoirs about working on a steamboat for a William Brown. Twain wrote: "The figure that comes before me oftenest, out of the shadows of that vanished time, is that of Brown, of the steamer Pennsylvania - the man referred to in a former chapter, whose memory was so good and tiresome. He was a middle-aged, long, slim, bony, smooth-shaven, horse-faced, ignorant, stingy, malicious, snarling, fault-hunting, mote-magnifying tyrant. I early got the habit of coming on watch with dread at my heart. No matter how good a time I might have been having with the off-watch below, and no matter how high my spirits might be when I started aloft, my soul became lead in my body the moment I approached the pilot-house....I often wanted to kill Brown, but this would not answer. A cub had to take everything his boss gave, in the way of vigorous comment and criticism; and we all believed that there was a United States law making it a penitentiary offense to strike or threaten a pilot who was on duty. However, I could imagine myself killing Brown; there was no law against that; and that was the thing I used always to do the moment I was abed. Instead of going over my river in my mind, as was my duty, I threw business aside for pleasure, and killed Brown. I killed Brown every night for months; not in old, stale, commonplace ways, but in new and picturesque ones - ways that were sometimes surprising for freshness of design and ghastliness of situation and environment."
I reread this more than once when working for some teams in certain orgs.
